Dan Lunn — Jul 22, 2023
Our dog was bloated and constipated. She was laying on her side and couldnt move. We called the office as soon as they opened. T…
Our dog was bloated and constipated. She was laying on her side and couldnt move. We called the office as soon as they opened. They told me that they didnt have time and to call urgent care. We called urgent care and they told us it would be 4 to 6 hour wait. We loaded our dog in the car and drove over to Wileys. I went in and asked if they please had just a few minutes to look at her. We would have paid anything. She said we dont have the time. I walked out and drove to East Avenue Vet clinic in Brockport, and they said they didnt have time and we were not a customer. Our dog died in the car in the parking lot. She was still alive at Wileys Ark but they had no time. Our dog Shiloh has been going there since she was 2 years old. We took her to all of her well visits etc. but when it came time to actually help Shiloh, they had no time. Do not put yourself through what we went through. If you arent a customer there, please dont go. If you are, keep in mind that in an emergency, Dr. Wiley wont have time. Its a shame that our 8 year old dog could still be alive if Doctor Wiley just had the time.
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Our dog was bloated and constipated. She was laying on her side and couldnt move. We called the office as soon as they opened. They told me that they didnt have time and to call urgent care. We called urgent care and they told us it would be 4 to 6 hour wait. We loaded our dog in the car and drov…
Our dog was bloated and constipated. She was laying on her side and couldnt move. We called the office as soon as they opened. They told me that they didnt have time and to call urgent care. We called urgent care and they told us it would be 4 to 6 hour wait. We loaded our dog in the car and drove over to Wileys. I went in and asked if they please had just a few minutes to look at her. We would have paid anything. She said we dont have the time. I walked out and drove to East Avenue Vet clinic in Brockport, and they said they didnt have time and we were not a customer. Our dog died in the car in the parking lot. She was still alive at Wileys Ark but they had no time. Our dog Shiloh has been going there since she was 2 years old. We took her to all of her well visits etc. but when it came time to actually help Shiloh, they had no time. Do not put yourself through what we went through. If you arent a customer there, please dont go. If you are, keep in mind that in an emergency, Dr. Wiley wont have time. Its a shame that our 8 year old dog could still be alive if Doctor Wiley just had the time.
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