Automotive Solutions

Eddie has always had a fair price and excellent service. My husband was traveling and he broke down in Crossville. Eddie drove to Crossville brought what he thought would fix the problem and fixed it on the side of the interstate. He charged us nothing to come to my husband aide. A good christi…

Eddie has always had a fair price and excellent service. My husband was traveling and he broke down in Crossville. Eddie drove to Crossville brought what he thought would fix the problem and fixed it on the side of the interstate. He charged us nothing to come to my husband aide. A good christian man and mechanic is hard to find. Eddie is one of those few.

Paid Eddie Smith of Eddie's Automotive Solutions $3500 to remove and replace engine in my 2006 Ford Expedition. The engine was chosen by Mr. Smith and was to have a 90 day warranty. Nothing was provided in writing at time of service. Check Engine light was on at time of pickup. 6/3/11. They turned …

Paid Eddie Smith of Eddie's Automotive Solutions $3500 to remove and replace engine in my 2006 Ford Expedition. The engine was chosen by Mr. Smith and was to have a 90 day warranty. Nothing was provided in writing at time of service. Check Engine light was on at time of pickup. 6/3/11. They turned it off and said it was normal. Check Engine light came on again and returned vehicle 2 weeks after pickup. They turned it off again. 6/17/211 about a week later it came on again. 6/24/11 returned the vehicle and was told it was an internal valve issue and I would have to leave it as they had to tear the engine apart to fix. Was told when I left it that it would be covered under warranty. Was called to pick up the vehicle a week later 7/1/11. At this time I was told I had to pay over $500 as he was only covering half of the repair. I argued but was told if I wanted to pick it up I had to pay. 2 weeks later the vehicle broke down and left me stranded on the interstate. Had it towed back to automotive solutions. Picked up 5 days later and AGAIN was told I had to pay $230 for a wiring harness problem. (Associated with engine) Again I felt like I was being treated unfairly. At this point I had had it and realized he was not going to stand behind his work. I have additional issues associated with this engine and I have taken it to a different shop. I have been told this engine was not good and he should have noticed it from the start. Beware he does not stand behind his word!