They are mostly a good company but they are slow on pay. If you owe them they get it right away but if they have your money you have to wait till they give it up. We were promised our escrow on Feb 12st 2013 by direct deposit and counted on it. It is now told we have to wait another week for our money. The people that work at Detroit Terminal are good people, just the corporate that does things that you don't like.