We found PL Productions through eBay. Bought a pair of expensive subwoofers that the seller took forever to ship. When the product finally arrived, it was not exactly as pictured. It did not have wheels, the boxes were scuffed & they rattle when we hooked them up. We gave Ron another chance. We had a very high end & rare pair of studio speakers, Gauss 3588, that we needed reconed. We sent the speakers to Ron to repair for $340.00 + an extra $50 to professionally ship & insure. Ron did not ship both speakers back to us at the same time like we shipped to him. He sends back the first speaker using the cheapest shipping option available at USPS & did NOT insure. As a result, someone saw this high value item & stole our product. We filed a case with USPS & they are looking into it. When I called Ron to let him know our product was stolen, he accused me of stealing it & called me the racist "n" word. I had him on speaker phone when he did it & several people heard his racist remarks. He had no reason to speak with me like that. When Ron sent back the second speaker he did the same as the first, he did not insure & did the cheapest available shipping option. When the speaker arrived, it was damaged in the box. We believe Ron purposely damaged our speaker. As a result, we lost a very high end rare pair of speakers which cost us $1500.00 and we lost the $390.00 that we paid him to recone our product. That's $1890 that we lost & now we have to buy another pair!