Homeowners beware! Nancy does not screen potential tenants for prior tenancy. She will find anyone to rent your home to in order to collect a check and will leave with her mess. I am currently stuck with squatters in my home and damage to my home from her maintenance guy. These tenants moved in mid 2012 and in the first couple of months paid on time however in 2014 they paid late or did not pay at all. I paid the mortgage on the home automatically and unfortunately very busy taking care of my own family and home. However mid 2014 I noticed I had not received rental payments for two months so I called Nancy and left messages to no avail which had gone on for a couple of weeks. Finally, I drove to the home thinking it was vacant to my surprise it was not so I called from my phone - no answer, called from my husbands phone she answered. Of course, she said she never received my message etc.then informed me the tenants are always late or make excuses for why they cannot pay the rent. Well one would think that if this is a problem your property manager would first and foremost contact you about the the problem then secondly, work for an eviction. Not in my case, I wanted to push for an eviction then after weeks of Nancy ducking and dodging she emails me a plea to let the tenants stay because they are "willing" to pay $2000 of the $4000 in back rent (mind you-we are days into a new month without the current rental payment) and she says that this is better then having an empty house