Let me just say if you want help and a "GET OUT OF JAIL" card FAST - these are your folks! Very informative and helpful, our family member got in trouble and we knew nothing about the bail process as it was his first arrest, Mr. Oppermann went above and beyond! While in the office we found they are bilingual and treat all their customers with dignity and respect in spite of the difficult circumstances of needing to get bailed out of jail! HIGHLY RECOMMENDED - CALL THEM - better, quality service than a big company!