My experience with Napa Floor Company was HORRIFIC! If they were the last hardwood floor company in the Bay Area, I would rather skip hardwood floors and have neon yellow carpet with purple stripes installed. I would not recommend Napa Floor Company to anyone. There are multiple areas of dark circular spots of stain on the hardwood floors, floor vents are bulging, some floor vents do not work, and an extremely light floor plank was installed in the living room in the middle of my dark hardwood floor. After the floors were installed, we noticed extensive dings and scrapes on the walls in almost every room. These walls had to be patched and painted. After Napa Floor Company sanded the hardwood floors, we had thick layers of dark brown dust on virtually all the flat surfaces and walls of the house. We were left to do a major clean up. The floor stairs were also a problem. Even though the stairs were paid for promptly, it took a long time for NFC to install the stairs treads. The floor prep work was started in the beginning of June and the stair treads were not installed until late November. Unfortunately, we could not get to the second floor without the stair treads. At one point, we gave up on ever seeing the stair treads and asked for a credit. Finally, we (the owners) had to install temporary wood stair treads. It has now been well over one year and hardwood floors are still not done. That's OK with me because I would never have them in my house again.