Keystone Answering Service

Keystone provides telephone answering & message dispatching services. We serve commercial, healthcare, legal, and many service companies. We are MedCom Professional Services, Inc. We do business as Keystone Answering Service. We are a 24/7 live a...

Keystone provides telephone answering & message dispatching services. We serve commercial, healthcare, legal, and many service companies. We are MedCom Professional Services, Inc. We do business as Keystone Answering Service. We are a 24/7 live agent telephone answering service that specializes in offering high quality and cost-effective telephone message solutions. We offer customized messaging and dispatch. We also provide on line database creation and information retrieval. We perform help desk work, remote reception, and call screening services. Keystone is the first answering service in North America to be ATSI 24/7 Site Certified. We hold ATSI 24/7 Gold Site Certification Certificate # 001. All of our Supervisors, Dispatchers, and full time Agents are ATSI Certified. Keystone staff has earned the ATSI Award of Excellence for nineteen consecutive years. Our staff have earned the TOP SCORE, TOP CALL, or TOP TEN nominations in the ATSI & CAM-X programs during six of the past eight years. No other service can match our record of excellence. MedCom's services and programs include the following: 1. 24/7 Telephone Answering Services 2. Level I Help Desk / Web Access 3. Commercial Messaging & Dispatch 4. IT Server Monitoring & Technical Dispatch 5. Remote Corporate Receptionist (Answer Transfer) 6. Information Hotlines 7. Disaster Recovery Svcs 8. 800 # Answering Programs 9. Database Support Services 10. Information & Fulfillment Find out how Keystone Answering Service can improve your customer service. Our promise: We can make you money, save you money, and improve your customer service experience. If we don't meet or exceed your needs in all three areas, you are free to leave. We believe you will be impressed with our ability to deliver quality telephone answering and customer service!