Key Investment & Management Inc.

This company has been helping with a distressed strip mall. They have been extremely loyal and conscientious and continue to keep…

This company has been helping with a distressed strip mall. They have been extremely loyal and conscientious and continue to keep the ship on an even keel, keeping expenses down and bringing in new tenants. Very high marks.

This company has been helping with a distressed strip mall. They have been extremely loyal and conscientious and continue to keep the ship on an even keel, keeping expenses down and bringing in new tenants. Very high marks.

The apartments at college avenue are infested with bugs, silverfish, roaches, centipedes, ants, flying ants. The laundry room is f…

The apartments at college avenue are infested with bugs, silverfish, roaches, centipedes, ants, flying ants. The laundry room is filthy the storage room is bug infested. The management ignores repairs the stairs are a hazard. Roger Sanchez is a slum lord. The owner Judy is a slumlord and so is Kim Hess and Dan Hess .

Absolutely horrible. When I 1st moved in I had no window coverings and my toilet was covered in filth, there were several other it…

Absolutely horrible. When I 1st moved in I had no window coverings and my toilet was covered in filth, there were several other items also which I deemed the apt not move in ready. I contacted my PROPERTY mgr and was offered to void the lease vs. making the necessary corrections. After a few days of back and forth the call was escalated to the office manager who actually listened to my concerns and made the adjustments. The property mgr. had never done a walk through before leasing the apt. In Nov. the electricity was out in every room except the kitchen. It took 14 days for this to be addressed. In Feb I called because my heat was out. Ms. Hess made an offensive comment as to whether or not my utility bill was in my name when I reported the outage. After being further reprimanded about using a small space heater, I informed her that her comment was inappropriate and asked that she would please notify someone of my issue (She called identifying herself as the answering service not the owner). 2 days later I called again and was told that she didn't report the outage because I hung up on her. There was another occasion where she sent a fake text message to make it seem like my text errored out to avoid emergency repairs. They do annual inspections where they enter your apartment. Notice was post marked on a Thursday and arrived in the mail that following Tuesday which was the same day as the inspection!

Roger Chavez is a very good property manager. He is prompt and has always made sure any issues are taken care of ASAP.

Roger Chavez is a very good property manager. He is prompt and has always made sure any issues are taken care of ASAP.

I would highly recommend this Management company. Very friendly and professional representatives to deal with. They Manage the …

I would highly recommend this Management company. Very friendly and professional representatives to deal with. They Manage the building I live in and everything runs so smoothly! Property is kept up so nicely!

I would highly recommend this Management company. Very friendly and professional representatives to deal with. They Manage the building I live in and everything runs so smoothly! Property is kept up so nicely!