These guys are friendly and helpful on the phone. They got us our trash and recycle bins very quickly. Plus, on our first pickup day we forgot to put the can out (we were on a Tuesday pickup before we moved), they came to the top of the driveway and got our can to empty. We wouldn't have thought any less of them if they hadn't, so it was a great gesture. We had a full can too from just moving. I'd definitely recommend Kirby Sanitation to anyone.