It was my first time at this salon. I wasn't exactly sure how I wanted my hair cut, but Ken Cote spent no less than 2 hrs. with me to make sure he knew exactly what I was looking for. I loved the style he gave me, but I will admit it takes me longer to fix since I went from long to short. Very stylish though. Went back two weeks later to have styled since I was going to a special event. The girl that did my hair also did a fantastic job. Well worth the visit for special occasions.