I paid in full to have my irrigation system set up for summer in March. Last year they had my irrigation system up and running by end of April. This year I've called three times and have been told that they are running behind. My schedule date is June 7th...in the meantime we're experiencing a drought and I can't use my sprinkler system because they're 6 weeks behind. Their excuse is a late start due to weather and having 3000 customers. I'd suggest finding an irrigation company that is not inundated with too many customers so you can get quality and timely service. Update: Keep in mind I prepaid for this service back in March. I took the day off work to finally get the irrigation system opened up and I made afternoon plans as I was given a window from 8-12 that the technician would show up. Of course they didn't come on time! Technician didn't arrive until almost an hour late. This company doesn't appear to be BBB accredited, has shown horrible punctuality, and lacks adequate customer service. I DO NOT RECOMMEND. I'll be taking my business elsewhere