Wesley Berry Flowers

Wesly Berry as well as their other websites partically flowerdeliveryexpress.com are the most corrupt place you can order flowers for any reason. This all started the Wed before Memorial day 2014 when I ordered flowers to be delivered by Saturday. They didn't arrive. After questioning them they were…

Wesly Berry as well as their other websites partically flowerdeliveryexpress.com are the most corrupt place you can order flowers for any reason. This all started the Wed before Memorial day 2014 when I ordered flowers to be delivered by Saturday. They didn't arrive. After questioning them they were delivered the following Thursday, 8 days after same day delivery was paid for. They issued a credit for $51.27. Every time I enter their promotion code it takes me into an I-net loop which wants me to go for there rebate and immediatley the costs go up $50. I have made 14 phone calls and kate #1297 was the only person that didn't transfer me and she said there was nothing she could do, the only way to clain my credit was through the I-net which didn't work. Obviously this comapny is very good at cheating their I-net customers, in my opinion. DO NOT TAKE THE CHANCE OF BEING DISAPPOINTED OR HAVING THAT SPECIAL SOMEONE DISAPPOINTED TOO. USE ANY COMPANY BUT THIS ONE. lAWSUIT PENDING. iF YOU HAVE SIMILAR SITUATIONS CONTACT ME TWBNOVA@GMAIL,COM FOR A POSSIBLE CLASS ACTION FILING.

This is the worst flower company!! Not only did they take 4 days to fill an order but they sent was what they called an upgraded arrangement of a dozen multicolored wilted roses accompanied by a glass case delivered by UPS ..I was astonished I had to order another bouquet from a local florist and th…

This is the worst flower company!! Not only did they take 4 days to fill an order but they sent was what they called an upgraded arrangement of a dozen multicolored wilted roses accompanied by a glass case delivered by UPS ..I was astonished I had to order another bouquet from a local florist and they sent a beautiful arrangement. According to Westly Berry the location I sent the flowers to Southport NC did not have any suitable flowers to make my arrangement. It took 12 phone calls and me getting angry to get my money back..just a nightmare

Bought an expensive bouquet for my girlfriend for valentines- ordered 4 days before they day and they never shower up. They say the only way to contact is through email- can't even talk to a real person! And now they won't even reply to my email. So now I am out the money and she never got the flow…

Bought an expensive bouquet for my girlfriend for valentines- ordered 4 days before they day and they never shower up. They say the only way to contact is through email- can't even talk to a real person! And now they won't even reply to my email. So now I am out the money and she never got the flowers. What an awful business. Please NEVER order from Wesley berry flowers.

This place is terrible!!!! I am still waiting for them to deliver my flower order! They've missed 3 delivery dates now - 3!! I paid with Paypal and am in the middle of a Paypal dispute with this company. When you call customer service you get put on hold repeatedly. Your entire phone call ends up la…

This place is terrible!!!! I am still waiting for them to deliver my flower order! They've missed 3 delivery dates now - 3!! I paid with Paypal and am in the middle of a Paypal dispute with this company. When you call customer service you get put on hold repeatedly. Your entire phone call ends up lasting 45+ minutes, most of which is hold time. I asked to speak with a manager and was told the manager doesn't speak with customers, he's too busy, he emails only. Seriously - DON'T ORDER YOUR FLOWERS FROM HERE!! You'll regret it!

I had the worst experience I have ever had with any corporation period. I ordered flower with same day delivery for 7/15/2012 and the flowers were not delivered. I requested a refund the next day and customer service said that they would issued a refund and cancel my order. Turns out my refund was n…

I had the worst experience I have ever had with any corporation period. I ordered flower with same day delivery for 7/15/2012 and the flowers were not delivered. I requested a refund the next day and customer service said that they would issued a refund and cancel my order. Turns out my refund was never processed and that a total different flower arrangement from what i ordered was delivered that night .... a day late, WRONG product and AFTER I ASKED FOR A REFUND AND CANCELLED MY ORDER!!!!! After following up with the company, they said that they never received a request for a refund... THEIR EMPLOYEE DID NOT PROCESS IT....so THIS IS MY FAULT!?!?! They also said a refund could not be refunded since flowers were sent.... THE WRONG FLOWERS WERE SENT!!!!! LATE!!!!! I do not understand why I am responsible for paying for something I never ordered. Also, their customer service professionalism is terrible. I spoke with a Wanda Murphy who promised to review my telephone call from when I request my refund & never did. Customer Service Representative Josh (Employee #564) was extremely unprofessional, he specifically stated "that he did not care what I thought" & refused to transfer me to a supervisor. He stated that there was no supervisor about him besides the CEO. I have never experienced a company with such dis-concern for their customers before. I have since filed a claim with the Better Business Bureau and the State Attorney General for the violation of consumer protection laws.

This is the worst company ever to do business with. I ordered flowers for my 5 yr old neice who was in the hospital. Placed order on Friday, they later sent a email stating that unfortunately they could not deliver until Sunday, then sent out another email saying they couldn't deliver until Monday…

This is the worst company ever to do business with. I ordered flowers for my 5 yr old neice who was in the hospital. Placed order on Friday, they later sent a email stating that unfortunately they could not deliver until Sunday, then sent out another email saying they couldn't deliver until Monday. This was truely unacceptable! I then called and cancelled my order. They sent out an email showing my cancellation and that I would receive partical payment back. Partial payment? They said and I quote "Our service and hanlding fees are non-refundable per our refund policy." So I'm paying you for a service that you could not deliver in a timely manner? Three days later was not what I signed up for and paid for! You can't just take people's hard earned money and not follow thru with an order on the date that allowed that customer to choose on there website. Or maybe you can. Wesley Berry Flowers sure can!!! We own businesses ourself and I would never treat a customer in such a manner, but what I can do is definitely reach out to people we do business with and others through email contacts, facebook, twitter, maybe start a "Never Do Business With Wesley Berry Flowers" blog. I definitely want to reach out to people and let them know that this company cannot be trusted with your money! There is other flower companies out there and with today's economy and people watching how they spend, I know I would appreciate feedback to see where I don't want to spend my money.

i would never recommend this company i had a horrible i am in afganistan and i odered flowers for my girlfriends great grandma funeral and they only did half my order also they called my girlfriend and told her we can only send one being being upset she does not even remember talking to them hardly …

i would never recommend this company i had a horrible i am in afganistan and i odered flowers for my girlfriends great grandma funeral and they only did half my order also they called my girlfriend and told her we can only send one being being upset she does not even remember talking to them hardly also they took my money and did not do anything about it also they customer service is false it tells you to email what a surprise this is the worst experience ever i would tell everyone to never use this company

I unfortunately have had a very unsatisfactory experience. My order which was for a "How Sweet It Is" same day delivery, was NEVER delivered. Original date of delivery was 12/30 for someone recoverying from a lengthy rehabilitation stay and who never received the gift of flowers and adjoining messag…

I unfortunately have had a very unsatisfactory experience. My order which was for a "How Sweet It Is" same day delivery, was NEVER delivered. Original date of delivery was 12/30 for someone recoverying from a lengthy rehabilitation stay and who never received the gift of flowers and adjoining message from a dear friend nearly 1500 miles away. In fact, as of 1/12, they STILL were not delivered, even when we were emailed a reponse that essentially guaranteed that they would upgrade the order and deliver to the receipient, albiet nearly 2 weeks late, on 1/10 with a note of an apology. Incredible. Some how, with no explanation, they failed to deliver a SECOND time!! Tell me, how does this really happen? Was told verbally today that they would deliver; however, I have no faith in their word. Actions certainly speak louder than words and clearly this incident received no precedence in correcting a failed delivery.

DO NOT USE THIS BUSINESS! This website is a total scam. The added fees more than make up for the discount. They charge extra for the vase? I should have read this Customer Support page before I ordered. The transaction total is ridiculous and I will never use this service again. I have had mu…

DO NOT USE THIS BUSINESS! This website is a total scam. The added fees more than make up for the discount. They charge extra for the vase? I should have read this Customer Support page before I ordered. The transaction total is ridiculous and I will never use this service again. I have had much better pricing from other floral delivery companies.