This person has have the worst customer service I've ever come across. The owner of the business who came out to give me estimates missed his appointment not once but 3 times in a row! After the second time he swore to me that he would be coming out when he promised and then proceeded to come out a day later without even calling. When he finally came out he apologized again and said that he would be more reliable. Against my better judgement I gave him another chance and of course he forgot to call with the estimate until two weeks later when I called him. Again the same reaction, "oh sorry, do you want the estimate, we have it for you." The person who recommended this company to me apologized and admitted that this is not unusual behavior for him and after hearing enough people complain about him he will no longer be recommending him. Do yourself a favor and don't waste time your time with this company.