One of this guys customers owns a pacifica, they towed it here and they said it needed a fuel pump. This has two pumps in one tank. This shop replaced the wrong pump and sent them down the road and the van broke down later. There was fuel leaking all over the ground because the backyard mechanic this guy hired didnt reinstall the tank and fuel lines properly and broke the line. So this person called them and they charged this woman for the tow to the cost of over $100.00. The van got there and another person stepped in to check out the fuel pump as they removed the tank again because the van didnt run right since it left this shop. After the tank was removed and while this person was watching..this shop had broken the fuel line connector and used a ZIPTIE to keep it pulled into place instead of getting the short fuel line from the dealer to fix it right. SO this mechanic also left the fuel bracket partway un-fastened so it was leaking a small amount of fuel out of the top of the tank and the so when they ordered a new line, he would not pay for the damages his mechanic caused. It took this lady 4 or 5 visits to this shop to fix a fuel pump properly, they didnt fix right and then charged her full price for not replacing both fuel pumps in the first place. They also left one of the exhausts rubber hangers unhooked. The mechanic replaced the wrong pump because Jim does not hire school trained technicians who know what they are doing. JIM SAID THEY DO NOT EVEN HAVE TECHNICAL SUPP