Aspen Air

I called home depot to ask them for Air Conditioning in my home in Boca Raton. They sent me Aspen Air Conditioning. I thought because they were recommended by Home Depot that they would be reliable. It was far from that. They installed two condensers, two air handlers and electronic air filters.…

I called home depot to ask them for Air Conditioning in my home in Boca Raton. They sent me Aspen Air Conditioning. I thought because they were recommended by Home Depot that they would be reliable. It was far from that. They installed two condensers, two air handlers and electronic air filters. They did a mediocre job and I had to hound them to install the air filters that I ordered. They told me that the wrong ones came in, but the ones that came in were better. I listened to them. It took forever anyway. They did not communicate well at all. After six months they called me and said they should come out and do the six month checkup. They said it was no charge so I made an appointment. Their serviceman came out and did what he said was a check up. That night before I went to bed I saw that water was pouring out of the ceiling and down the walls of my house. I had to call several time for them to respond but someone came out after about two hours. He said he could not fix it and that someone would be out first thing in the morning. No one came so I called, they eventually did come out after many calls. The new serviceman said that the serviceman that came out to do the original service call bent the drain line so the water could not drain and that the safety switch was not hooked up properly. I stayed with them while they worked and had to tell them that they were plumbing the drain line incorrectly because they way they did so would prevent the removal of t