When I made the appoint the receptionist was efficient, but grumpy. Upon arriving for the appointment the office staff seemed more interested in the conversation they were having among themselves than helping me check in as a new patient. The wait time between getting there and Dr. Monheit coming into the room was 45 minutes. Dr. Monheit provided good care and was attentive during the visit, but his medical assistant was proficient with the breathing test so I had to do it a series of 4 times to get it to work. Today I called to ask for a referral to a specialist. The receptionist aggressively informed me "WE DON'T HAVE CONTROL OVER THAT!!!" She instead offered me an appointment with Dr. Monhiet. Needless to say I declined the appoint and will be finding a new physician. Very unprofessional operation despite adequate care from Dr. Monheit.