Northeast Towing & Transport

I was recently involved in a traffic accident and sustained damage to my vehicle in which needed to be towed. The other drivers insurance company set up the vehicle tow and they were informed as to where to bring my vehicle. Northeast Towing and Transport was the company contracted to come out and p…

I was recently involved in a traffic accident and sustained damage to my vehicle in which needed to be towed. The other drivers insurance company set up the vehicle tow and they were informed as to where to bring my vehicle. Northeast Towing and Transport was the company contracted to come out and pick up and deliver my car. Upon pickup, there was absolutely no damage to the front bumper. My car arrived to the body shop who is also my family friend whom I trust and would have no other shop work on my car. When the vehicle arrived at the body shop, my car had somehow sustained damage to the lower part of my front bumper. I was not fortunate enough to be present at the time of drop off due to my work schedule. I have all pictures of the car before and after. The next day I went to Northeast Towing to discuss this damage. The tow manager was not in that day and he was to call me the next day. I never received a phone call, so I called. He was provided the pictures and could not see any damage. He then began to investigate further and went to look at my Facebook profile as well as my wifes to look at the pictures. He had 4 different windows open on his computer with pictures dating back 3 to 4 months prior to this event. He was then provided a photo from the Norwich Police Dept. that was taken a week prior to this incident that clearly shows no damage. The tow manager then began to tell me that the body shop and my family friend were lying to me and that he accepts no liability.