Unique Home Solutions

I will never recommend this company. They charged 300 percent of the original value, 4k for 75 ft gutters and gutter guards. We are satisfied with the gutters but not satisfied with their gutter guard they installed, their managers or their customer service. We had the salesman come and he said wha…

I will never recommend this company. They charged 300 percent of the original value, 4k for 75 ft gutters and gutter guards. We are satisfied with the gutters but not satisfied with their gutter guard they installed, their managers or their customer service. We had the salesman come and he said what sets them apart from others is that the guard cover the entire gutter system. We discussed icicles forming and whether that would be an issue but they claimed to be the highest standard. You see, I am disabled so we definitely were concerned but they insured we would be fine. The first winter storm we had, our ENTIRE gutter system had 100 percent of it icicles covering our gutters which caused a layer to form on the edge of the gutters and ice forms on the ground and porch. That's a hazard! What is the point of having it installed? We made an immediate complaint. Meanwhile, we were in the middle of replacing our flat roof system and looked elsewhere because we were having issues with Unique. We found Chapman Neil instead. They stated they had the same gutter system as Unique and that Unique surcharged it over 300% of what it cost. Chapman Neil installed the rest of our home for $750! And it was the similar footage! That is not right!! We're LIVID!! We went back and forth for months regarding our complaint. Jeff the manager over their gutters was always out of town and after several attempts to contact, he eventually stopped by. He never reviewed our pictures. No one at Unique