ProMag Energy Group, Inc.

I give this company five stars because of the excellent customer service I experienced over the phone. I spoke with Justine who was very knowledgeable about the information I was inquiring about. The service that was delivered to me was excellent, very professional and on time. Keep up the great wor…

I give this company five stars because of the excellent customer service I experienced over the phone. I spoke with Justine who was very knowledgeable about the information I was inquiring about. The service that was delivered to me was excellent, very professional and on time. Keep up the great work. I highly recommend

Arlene tried to push us off until Tuesday even though they started this job this past Tues and its Thursday now so that's 5 more days with damage and no ac after spending $7500 on a brand new system. After demanding someone come this morning as promised by Mike the day before, someone finally showed…

Arlene tried to push us off until Tuesday even though they started this job this past Tues and its Thursday now so that's 5 more days with damage and no ac after spending $7500 on a brand new system. After demanding someone come this morning as promised by Mike the day before, someone finally showed up at 5pm today and theres no way he can do all this work by himself right now. I doubt he even has a drip pan with him, they installed a bent one that's leaking everywhere, is my husband supposed to help him??? smh I expect a lot better job for $7500 The owner just called my husband, said the law states you have 3 days to refuse service. They started on Tues, still not finished today, Saturday, vents that still don't blow air, and damage to my ceiling, but he said he doesnt have to fix any of it and isn't going to. Guess I have some calls to make.... Pretty sure right of refusal is not for the damage done to my property. But if you want to start quoting the law, I can do it to... Like for instance, the invoice is for a different handler than they actually installed. How do you get away with a bait and switch??? The county will be called first thing Monday morning to inspect all this work, plus the "permit " that JD sent my husband was wrong. Just one big disappointment after another. I added pictures of what it looks like in my house and attic as of today as well. Its Saturday and still not 100% working and still unrepaired damage, but instead of replacing the drip pan Mike and