It's going on 6 weeks and I have yet to have my issue resolved. This is utterly ridiculous!!!! The department called CUSTOMER SERVICE should be renamed as it is nonexistent. I have been ignored, gotten the run around and been totally inconvenienced since I have started dealing with OnCorp. WHAT A NIGHTMARE!!! The company is either staffed with incompetents or with people who could not care less about their customer base. Whatever the case, at this point, I just want a refund. I'd probably get stuck with another defective product and end up having to deal with company morons again.

DO NOT BUY ANYTHING FROM ON CORP!!!!!!!!!! I was supposed to have my old tv picked up 1 and a half weeks ago and nobody ever showed up. Now they won't answer the phone and the only people that will tell me they don't have anything to do with it and can't help me. So now I have a $700 tv sitting in a box in my living room gathering dust. Pretty sure this is not why I bought a new tv!!!!!

This company is absolutely horible, customer service does not exist in there business model, how they remain in business is an understatement, they should be barred from doing business with anyone. I had a visit from the technician two weeks ago and the tv was reported as being defective and i only receive a voice for me to call back two days ago. No one answers the number at the extension given. i have left two three message a day and no have yet to return my call. The only people in this organization that picks up ar the people in the sales department.....go figure. I woud not recommend this company, product or brand to anyone i know to include my worst enemies. STAY AWAY FROM ON CORP AND RCA UNLESS YOU WANT TO BE SHAFTED!!!!!!!!!!!!!!!!!!!!!!!!!!! RIDICULOUS