CO REFUSES TO RESPOND TO INQUIRIES RE: NONWORKING PRODUCTS, AND WORSE, TRIES TO "SNOW YOU" IN BELIEVING THEY WILL HELP. BIGSTRING DOES NOT WORK AND COMPANY HAS ZERO (OR NEGATIVE SUPPORT) - CALLS TO COMPANY SITE GO TO "BILL" WHO SAYS THEY WILL "FOLLOW UP" BUT I CALLED A MONTH AGO AND TODAY I CALLED AND HE SAYS "WE'LL FOLLOW UP" -- LIARS!!!!! I JUST NEEDED 2 MINUTES OF TECH SUPPORT AND I FILED A BBB COMPLAINT AND DOZEN SUPPORT REQUESTS - CALLS AND EMAILS TO TOP EXECS GO COMPLETELY IGNORED! SOMETHING IS SEVERELY WRONG WITH THIS COMPANY. TOO BAD TOO - CAUSE THEIR PRODUCT USED TO - REPEAT: "USED TO!!" WORK AND THEY USED TO HAVE REAL SUPPORT IF AND WHEN IT DIDN'T (WHICH WAS FREQUENTLY) SINCE 2011, HAS ANYONE GOTTEN THEIR SERVICE TO WORK? IS THE TECHNOLOGY THEY ARE USING EVEN LEGITAMATE? IS THERE ANY OTHER SERVICE OUT THERE THAT CAN RECALL EMAIL OR MAKES IT UNFORWARDABLE? CAN OTHERS PLEASE FILE COMPLAINTS? OR BETTER YET, TRY TO CALL THEM AT (732) 741-2840 AND LISTEN TO BILL FIRST PUT YOU ON HOLD, (PRETENDING TO "CHECK ON YOUR INQUIRY" AND THEN TRY TO TELL YOU THEY WILL FOLLOW UP BUT THAT THERE IS NO TECH SUPPORT THAT CAN HELP YOU IMMEDIATELY. JUST DON'T HOLD YOUR BREATH WAITING FOR ANY SORT OF ANSWER? WHY DO PEOPLE LIKE BILL STAY AT "COMPANIES" LIKE THIS? HOW MUCH CAN SUCH A JOB BE WORTH?