I have used Tim for personal service and through my work . He is always courteous, very knowledgeable, and will explain out anything that you do not understand. He always responds in a very timely manner also. His prices are very fair and he is not one of those guys that will try and sell you a service or a part that you do not need. He will outright tell you if he thinks your wasting your money on something you do not really need. I highly recommend him. Good service with a smile!!