I have had a terrible experience at your Browns Chicken store in Countryside, Il. Please read what I am going to post so that the consumer can be protected by knowing how little the customer is worth to Brown's Chicken: I don't know how to begin to tell anyone how this restaurant treats it's customers. I bought chicken here, 2 - 8 piece chicken only for a bargain of $22.00, which comes to $1.375 per piece. Mind you now, this is for a wing too which has no meat on it.Most likely 10 times what the owner paid for the raw chicken, but ok, everyone has to profit in business right? I bought this on December 30th at approximately 7:00 p.m. There was not one other customer in the store at the time. After getting home, and I live 5 minutes away and starting to eat, I just knew that this chicken was most likely sitting under the lights for hours and hours. The breading was hard as a rock, you couldn't chew through the skin unless your teeth were razor blades and the meat was dry, dry, dry. Ok, so I figured anyone can make a bad batch. So I called "AL" at Browns store in Countryside and told him about my situation. He told me he might be able to get me "some kind of refund". I said, " No AL, I am willing to drive back and you just exchange this for some fresh chicken". AL said, that is fresh chicken. I said No AL, I've been buying from this Brown's for years and this is NOT fresh chicken so I will be there in 15 minutes, just drop some fresh stuff for me. Ready for this----- AL says, i

I don't know how to begin to tell anyone how this restaurant treats it's customers. I bought chicken here, 2 - 8 piece chicken only for a bargain of $22.00, which comes to $1.375 per piece. Mind you now, this is for a wing too which has no meat on it.Most likely 10 times what the owner paid for the raw chicken, but ok, everyone has to profit in business right? I bought this on December 30th at approximately 7:00 p.m. There was not one other customer in the store at the time. After getting home, and I live 5 minutes away and starting to eat, I just knew that this chicken was most likely sitting under the lights for hours and hours. The breading was hard as a rock, you couldn't chew through the skin unless your teeth were razor blades and the meat was dry, dry, dry. Ok, so I figured anyone can make a bad batch. So I called "AL" at Browns store in Countryside and told him about my situation. He told me he might be able to get me "some kind of refund". I said, " No AL, I am willing to drive back and you just exchange this for some fresh chicken". AL said, that is fresh chicken. I said No AL, I've been buying from this Brown's for years and this is NOT fresh chicken so I will be there in 15 minutes, just drop some fresh stuff for me. Ready for this----- AL says, if you come back here, I'm just going to give you back the same chicken because that is fresh chicken. I figured that I was getting no where with AL, so I took pictures of the chicken just before I tossed it in the garbag