I would like to tell of an experience I had while visiting your store on Saturday March 30th approx 10 am. I was with a friend have coffee and chatting for sometime. Very busy at the time great service other than quite a wait for a bagel! But I visited the ladies room before leaving I had to wait but that isn't an issue what the issue was that the "Manager" (an older lady) came out I heard the toliet flush but NO water running as though she was WASHING her HANDS!!!!! So I thought she must have I just didn't Hear it well nope I felt the sink to make sure and it was completely dry!!!!!!!!!! Now I have to tell you that that is TOTALLY a turn off and very GROSS!!!!! she is handling food!!!!!