I was quite impressed by Integrity's personal touch and 100% satisfaction guarantee. The owner is a local pastor which also explains the company name. In addition, I have heard nothing but good things about the firm's carpet cleaning, fire damage restoration, and duct cleaning services throughout the region. They used something called a "Rotovac" on my carpets along with hot water extraction which cleaned much more thoroughly than the wand I have seen the big names use. To my knowledge, only Integrity puts a 30 day satisfaction guarantee in writing and includes a free lifetime supply of spot remover with every carpet cleaning! I think their website is www.integritycleaningandrestoration.com