This is especially important when a number of individuals with diverse backgrounds are working together in a company or Family own,development effort, It forces the creation and analysis of a strategy to reach the goals. Mr. Blake(CEO-Big Boss)-LoL,Moma,his brother has shown that not only me but to all customers. The help we get at Teague is one of of faster service I have ever seen in your product or any merchandise on stock they have it all. Mr. blake Teague & his crew member amazing, no BS, Just straight to the point and pay higher than any Pawn shop I have seen so far. Service, management team and staff member define the steps needed to correct them without hardly delay. I Love moma, I tell you,that's a hard working lady,I have ever seen, bless her heart! Now blake brother Ryan,now he cool,he most work on Audio,Visual,TV's,Pa System,Music I mean he's the guy you want to see. Now maintenance man Criss, he do all the repair ,like lawn mowing,weed eater etc. he the right man to see those kind of stuff,now the other three people is also awesome Rick (gun man),jamie(eletronic man),and the pretty young lady(phone lady ) those three do most of front desk taking items in checking the product if is good or bad etc. Teague Pawn shop is one of the highest reputation in Rock Hill,SC and the highest rating,so I'll tell you folks out there,I know this because I have been a customer for over 8 years now so I known those family completely Amazing! So come on down & see! ~Victor~.