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• Looking for a renowned travel agent? In this luxury travel guide we feature the real hidden gems, unparalleled vacation experiences; and the most ex

Active Travel consultants are expert destination specialists and orchestrate unequaled vacation experiences at an entirely new level of luxury travel. Our clients feel heard, inspired, and confident that we maximized the value of their vacation experience. You don't have to be a past client to enjoy the special services provided by our luxury travel agents. Your repeat business is our main goal. Our travel agents tailor vacations that will make world of difference in the way you travel, cust...

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Reviews (1)
3.0
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Hilary Stewart
· Aug 18
Trying to get in touch with Jeannie is a nightmare. You may call during business hours but if she’s unavailable staff says she’ll call back. She is very inconsistent with how she get’s back to you. There were several instances when I would call but she would email my husband or I would email her and she would text me. Some days my husband would call her and she’d call me back. Jeannie failed to ensure rooms were booked for our family members despite them booking nearly a year in advance and paying a deposit. Jeannie called less than 2 months from our wedding date to inform me that the four rooms we thought were reserved for our immediate family weren’t reserved and the resort was sold out. Ultimately we arranged to move our wedding to Sandals Whitehouse instead of Negril. This broke my heart. My hopes for a stress free wedding planning process turned into the opposite. Once we changed resorts, we essentially micromanaged Jeannie to ensure all details were accurate moving forward. Jeannie’s information about wedding inclusions was inconsistent with the Sandals wedding planner. Jeannie said Active Travel would pay for extra guests at the 30 min reception. Jeannie claimed to have “thrown in” a 1 hour cocktail reception upgrade and free rehearsal dinner. However, these were included based on the number of rooms our group booked. In fairness, Jeannie obtained us a spa credit and a unique arch that we had expressed interest in only after we requested some type of compensation.
Updated Sep 02
Detailed Information
  • Location TypeHQ
  • Opening Date1989
  • Annual Revenue Estimate$2.5 to 5 million
  • SIC Code show
  • Employees5 to 9
  • Contactsshow
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