Total Air Comfort

This review is long but that is because Total Air Comfort made SO Many mistakes. First Total Air installed the furnace incorrectly leave hot air blowing out of the system in a large gap, they came back to fix it. Eddie told me and billed me for a humidifier then arrived with the wrong size humidifie…

This review is long but that is because Total Air Comfort made SO Many mistakes. First Total Air installed the furnace incorrectly leave hot air blowing out of the system in a large gap, they came back to fix it. Eddie told me and billed me for a humidifier then arrived with the wrong size humidifier and took it off the bill. My question is, if I needed a humidifier why did you not then get the correct size and install it. Second, Eddie is an experienced installer and I believe the company owner so I feel he should have KNOWN what size to bring. But the darker side of Total Comfort is that Eddie was quick to add on $400 to the bill and when he brings the wrong size what ..Suddently I don't need one? This alone is disturbing enough. Stupidly I called them again and then Total Air Confort supposedly did a tune up during which I found out they did not replace the filter and as it turns out they did not change it the first time either. Seriously Eddie, what are you saving there, five bucks on a $4,000 job?? Then the old unit had a bar that went across the filter to hold it in place. No such bar was installed at any time and so the filter is not being held firmly in place. I called letting all the rest of the mistakes go but felt the filter not having been changed and more importantly the bar to hold it in place was the very least Total Air Comfort could do regarding the installation of the Goodman Furnace. While his staff seemed friendly the truth is they would not come an fix