Laura Bruzzese — Apr 22, 2022
Run. DO NOT hire this guy, do not waste your time getting an estimate, DO NOT pay him in advance... I met with Terry for a bid to …
Run. DO NOT hire this guy, do not waste your time getting an estimate, DO NOT pay him in advance... I met with Terry for a bid to fill in my existing pond and build a new, smaller one nearby. He was super responsive at first -- even came to give the estimate on a Sunday, seemed excited about the project. Told me about how much he loves his work, works 6 days a week, maintains 500 ponds, and gave me a reasonable bid. I called a few days later to accept his bid and we agreed on a date two weeks later that he would do the work. Terry and his assistant showed up on time on the scheduled date. We reviewed the job as previously discussed and everything seemed fine. Terry and his helper started the work, placing the pond fish in a bucket and draining the whole pond. I also went back to work in my home studio, then noticed about an hour later that Terry and his helper were gone. Assumed they went on a materials run. However, hours later, they were still gone. I texted Terry and left numerous voice messages but he didn't respond. Never heard from him again.
Terry actually came to my house, dumped the fish in a bucket, drained the pond, and left. Totally ghosted me after agreeing to do the job. For whatever reason I guess he decided he didn't want the job after all, who knows, but didn't have the courtesy or respect to tell me that, instead scampering away when I wasn't looking. Thank God I hadn't given him any money in advance -- a huge waste of my time but could have been a lot worse. I've never in my life had an experience like this -- the most unprofessional, discourteous, cowardly contractor ever, and I've worked with many over the 25 yrs I've been doing home and yard renovation.
Perfection Ponds is perfectly scam. Don't waste your time or money, this guy's a con.
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Run. DO NOT hire this guy, do not waste your time getting an estimate, DO NOT pay him in advance... I met with Terry for a bid to fill in my existing pond and build a new, smaller one nearby. He was super responsive at first -- even came to give the estimate on a Sunday, seemed excited about the pro…
Run. DO NOT hire this guy, do not waste your time getting an estimate, DO NOT pay him in advance... I met with Terry for a bid to fill in my existing pond and build a new, smaller one nearby. He was super responsive at first -- even came to give the estimate on a Sunday, seemed excited about the project. Told me about how much he loves his work, works 6 days a week, maintains 500 ponds, and gave me a reasonable bid. I called a few days later to accept his bid and we agreed on a date two weeks later that he would do the work. Terry and his assistant showed up on time on the scheduled date. We reviewed the job as previously discussed and everything seemed fine. Terry and his helper started the work, placing the pond fish in a bucket and draining the whole pond. I also went back to work in my home studio, then noticed about an hour later that Terry and his helper were gone. Assumed they went on a materials run. However, hours later, they were still gone. I texted Terry and left numerous voice messages but he didn't respond. Never heard from him again.
Terry actually came to my house, dumped the fish in a bucket, drained the pond, and left. Totally ghosted me after agreeing to do the job. For whatever reason I guess he decided he didn't want the job after all, who knows, but didn't have the courtesy or respect to tell me that, instead scampering away when I wasn't looking. Thank God I hadn't given him any money in advance -- a huge waste of my time but could have been a lot worse. I've never in my life had an experience like this -- the most unprofessional, discourteous, cowardly contractor ever, and I've worked with many over the 25 yrs I've been doing home and yard renovation.
Perfection Ponds is perfectly scam. Don't waste your time or money, this guy's a con.
Read more
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Dee Artist — Jul 05, 2012
This "company" does not stand behind its work. He charged me much more than his original estimate. When I told him my pond was not…
This "company" does not stand behind its work. He charged me much more than his original estimate. When I told him my pond was not fixed (as per his guarantee) he would not return my calls and I have never heard from him again. Unprofessional and definitely would not recommend.
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This "company" does not stand behind its work. He charged me much more than his original estimate. When I told him my pond was not fixed (as per his guarantee) he would not return my calls and I have never heard from him again. Unprofessional and definitely would not recommend.
Dee Artist — Jul 05, 2012
Unprofessional and Unreliable service. Highly unrecommended. Charged over double his original estimate with no advance discussion.…
Unprofessional and Unreliable service. Highly unrecommended. Charged over double his original estimate with no advance discussion. After I paid him and realized that pond still leaks, he will not return my phone calls and I have never heard from him again.
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Unprofessional and Unreliable service. Highly unrecommended. Charged over double his original estimate with no advance discussion. After I paid him and realized that pond still leaks, he will not return my phone calls and I have never heard from him again.
