Been purchasing and having my computers serviced by Dan for over 16 years! Won't purchase my computers from anyone or anywhere else. Best in the business, never been dissatisfied with any purchase! Just recently, Dan has done it again! Due to travel restrictions, Dan has successfully shipped laptops to my family in Chicago, and logged in remotely to fix another customer's & family members' laptop that was stuck in "Airplane" mode. The man is awesome! You won't be disappointed in his products, prices or service! Your loss if you purchase elsewhere. Don't say I didn't tell you first. :-D