Kimberly Armstrong — Mar 06, 2021
Mr. Westbrook did a great job installing my water heater. He was super responsive. He squeezed us into his busy schedule. We we…
Mr. Westbrook did a great job installing my water heater. He was super responsive. He squeezed us into his busy schedule. We were without hot water for over 2 weeks. He picked up our replacement water heater and installed it without issue. I would use him again for any of our plumbing needs.
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Mr. Westbrook did a great job installing my water heater. He was super responsive. He squeezed us into his busy schedule. We were without hot water for over 2 weeks. He picked up our replacement water heater and installed it without issue. I would use him again for any of our plumbing needs.
Twana Linn — Mar 02, 2021
First American warranty company sent Westbrook Plumbing to my house because I had low water pressure in the kitchen at my new hous…
First American warranty company sent Westbrook Plumbing to my house because I had low water pressure in the kitchen at my new house. He fixed it quickly and explained what the problem was. Very professional and kind. He got the job done.
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First American warranty company sent Westbrook Plumbing to my house because I had low water pressure in the kitchen at my new house. He fixed it quickly and explained what the problem was. Very professional and kind. He got the job done.
Kenneth Britton — Feb 24, 2021
Wonderful experience with them! Very professional and did an amazing job changing my water heater out! If you have any issues with…
Wonderful experience with them! Very professional and did an amazing job changing my water heater out! If you have any issues with your home plumbing i definitely recommend them!!!
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Wonderful experience with them! Very professional and did an amazing job changing my water heater out! If you have any issues with your home plumbing i definitely recommend them!!!
Alex Salas — Nov 19, 2019
Very rude. Definitely do not recommend. We woke up Saturday to no hot water due to a broken hot water heater. We contacted our hom…
Very rude. Definitely do not recommend. We woke up Saturday to no hot water due to a broken hot water heater. We contacted our home warranty and were told Westbrook Plumbing would contact us within 24 hours. We assumed they would be closed Sunday, so we waited patiently until Monday. We still had not received a call Monday, so my husband tried to call them. No answer. He called a few more times and finally the guy called back and said he would be in Conway around 10am Tuesday. My husband and I both work, so this time would be difficult for us. He tried to call the guy back to see if we could maybe change the time and received a message saying, "I'm with a customer, we have voicemail for a reason." My husband replied saying he would like to speak with him directly and wanted to make sure it is a real business since he couldn't get in contact with him. The guy responded with, "Well for your information it is! I'm a one man show! I don't have a secretary, I do it all myself! Sorry ya don't respect my business, you have called maybe 10 times today and I called you back, maybe you should call warranty and ask for a different contractor." He was very rude for no reason.
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Very rude. Definitely do not recommend. We woke up Saturday to no hot water due to a broken hot water heater. We contacted our home warranty and were told Westbrook Plumbing would contact us within 24 hours. We assumed they would be closed Sunday, so we waited patiently until Monday. We still had no…
Very rude. Definitely do not recommend. We woke up Saturday to no hot water due to a broken hot water heater. We contacted our home warranty and were told Westbrook Plumbing would contact us within 24 hours. We assumed they would be closed Sunday, so we waited patiently until Monday. We still had not received a call Monday, so my husband tried to call them. No answer. He called a few more times and finally the guy called back and said he would be in Conway around 10am Tuesday. My husband and I both work, so this time would be difficult for us. He tried to call the guy back to see if we could maybe change the time and received a message saying, "I'm with a customer, we have voicemail for a reason." My husband replied saying he would like to speak with him directly and wanted to make sure it is a real business since he couldn't get in contact with him. The guy responded with, "Well for your information it is! I'm a one man show! I don't have a secretary, I do it all myself! Sorry ya don't respect my business, you have called maybe 10 times today and I called you back, maybe you should call warranty and ask for a different contractor." He was very rude for no reason.
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