So, I want to start off by saying I will not use this service provider again. Ever. 1. No phone skills, answered the phone with "hello." 2. I was unaware that we had set an appointment, last I heard from him was I'll call you back. 5 hours later, I get a call, " I'm in your neighborhood are you there?" 3. For removing a clog, that was shamefully expensive, $180!!!! WHAT!!! 15 MINUTES AND NO PARTS!!! Do Yourself a favor, use a different company