I have both had a good experience with this business and know and like the owner, Carol F. Wilson. I have anywhere from six to eight precocious cats all of whom have diva personalities. When I go out of town for a week at a time, I would not dream of boarding them in a kennel or leaving them with anyone else other than Carol. She knows each cat by name, keeps copious notes on each one, is totally familiar with each personality, and knows their routine. They know her, as well, and come crawling out of where ever they are hiding when they realize who is here. She comes a few days in advance to go over routines, check for any problems, medications if any, and generally get any information she needs. She asks questions - all the right ones. I go away totally confident that my colony is receiving the best of care. Carol knows our veterinarian and has all the appropriate paperwork should she need their services. You are missing out if you don't have Carol Wilson as your pet sitter. Carole McLean