Rashana Anderson — Feb 12, 2021
Regretfully, I had an unfortunate experience with ZEAL FOR LIFE DANCE COMPANY. After paying over $650 in tuition fees plus $200 i…
Regretfully, I had an unfortunate experience with ZEAL FOR LIFE DANCE COMPANY. After paying over $650 in tuition fees plus $200 in recital/costume fees, my child was denied her opportunity to participate in the end-of-year recital (that had to be rescheduled due to Covid-19) unless I agreed to re-register for another year. My daughter had fulfilled her commitment to classes for 10 months, therefore provisions could and should have been made for her participation in the postponed recital. Not allowing her to participate and refusing to refund the recital fee was a breach of contract. Shameful! I firmly believe requiring another year's registration was ZFL's way of playing on the emotions of young girls who had their heart set on performing in a recital to get more money. AND, after countless emails, calls and texts, we finally received a balled-up, ill-fitting, damaged costume just yesterday? Not on a hanger, not in a bag, hot-glued crystals missing and falling off ; unprofessional, horrible customer service.
Many small businesses suffered due to Covid-19, but it's not ok to take advantage of children and not provide services that people paid for. Parents Beware! Even after you pay a recital and costume fee, you are NOT guaranteed a recital. I hope no one ever has to go through what we did.
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Regretfully, I had an unfortunate experience with ZEAL FOR LIFE DANCE COMPANY. After paying over $650 in tuition fees plus $200 in recital/costume fees, my child was denied her opportunity to participate in the end-of-year recital (that had to be rescheduled due to Covid-19) unless I agreed to re-r…
Regretfully, I had an unfortunate experience with ZEAL FOR LIFE DANCE COMPANY. After paying over $650 in tuition fees plus $200 in recital/costume fees, my child was denied her opportunity to participate in the end-of-year recital (that had to be rescheduled due to Covid-19) unless I agreed to re-register for another year. My daughter had fulfilled her commitment to classes for 10 months, therefore provisions could and should have been made for her participation in the postponed recital. Not allowing her to participate and refusing to refund the recital fee was a breach of contract. Shameful! I firmly believe requiring another year's registration was ZFL's way of playing on the emotions of young girls who had their heart set on performing in a recital to get more money. AND, after countless emails, calls and texts, we finally received a balled-up, ill-fitting, damaged costume just yesterday? Not on a hanger, not in a bag, hot-glued crystals missing and falling off ; unprofessional, horrible customer service.
Many small businesses suffered due to Covid-19, but it's not ok to take advantage of children and not provide services that people paid for. Parents Beware! Even after you pay a recital and costume fee, you are NOT guaranteed a recital. I hope no one ever has to go through what we did.
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