My first time there he made me feel at home and properly introduce his self and offered us refreshment's that day before showing off the lovely display of [fish] [Tanks] [Air pumps and Filters & lot's of accessories. He did not have any problem answering any of my questions and provided us with information on each type of fish he had at the store. With all that said I ended up buying my first fish their a big Oscar Cichlid, love the lil guy he is grate, will be back for more fish & I recommend The Fish Tank Guy this is the place to come too.