Red Raider Moving

In short: don’t even bother with these duds. I enlisted Red Raider in Sept after a relative passed away; we needed to move their belongings from Westgate Self Storage to Bob Gore’s Auction House. It took me four separate attempts across two days to get a callback from the owner, Ryan. They were sche…

In short: don’t even bother with these duds. I enlisted Red Raider in Sept after a relative passed away; we needed to move their belongings from Westgate Self Storage to Bob Gore’s Auction House. It took me four separate attempts across two days to get a callback from the owner, Ryan. They were scheduled to meet us at 1pm on September 21st. At 12:15 Ryan text they were delayed by two hours. I reached out to Ryan and received no response for two and half hours. At 2:43pm, when his crew was supposed to arrive in 17 minutes, he informed me they were delayed ANOTHER two hours. I told Ryan this whole thing was very unprofessional, prompting him to become argumentative. He claimed he informed us of their right to delay a service within 30 minutes of the appointment. I do not recall such a disclaimer. But regardless, even if I had been informed of such a policy, he violated those terms with the second delay notification that arrived only 17 minutes before their supposed 3pm arrival. Ryan then said he didn’t want to do business with us and cancelled the contract altogether, leaving us high and dry after hours of stringing us along. I informed the manager of Westgate Self Storage who was equally appalled and kindly referred us to ZipDog. Red Raider left us jaded that day but Bob Gore, Westgate, and ZipDog made up for their lack of professionalism. As an Amarillo native who attended Texas Tech I think it’s terrible this unreliable company shares the name of our beloved mascot.

Me and my Hubby used Red Raider Moving Monday 1-21-2013. We loved our experience. We had a difficult move. We were moving out of our rent house into our newly built house, but had a huge storage unit as well. We ended up using six guys and used four trucks. The move went well and the guys are very p…

Me and my Hubby used Red Raider Moving Monday 1-21-2013. We loved our experience. We had a difficult move. We were moving out of our rent house into our newly built house, but had a huge storage unit as well. We ended up using six guys and used four trucks. The move went well and the guys are very polite and hard working!! P.S. My sister used them a year and a half ago to move to Dallas and she loved them as well!! Thank you Red Raider Moving, I will refer you to all Beth A