I hired Afford-A-Floor for a whole-home flooring project 3 years ago. This included refinished hardwood, installing hardwood, and carpeting throughout the whole house. I was also recommended an engineered wood product for my kitchen which we agreed to. The work was fine. 3 years later, the engineered wood product is chipped, scratched and ugly. We also needed carpet for our basement, so I reached out to Afford-A-Floor for a quote on the carpet and to inquire about resolution for the kitchen flooring. Afford-A-Floor's quote on the carpet was $400 higher than the second quote we received. However, before I ever accepted the quote, there was a miscommunication between the owner and office manager and they ordered the carpet. Not wanting them to have to eat the cost, in a gesture of good faith I agreed to the install with hopes that my kitchen issue would be resolved. 3 months later, there is still no resolution. I keep being told "oh, we are waiting to hear from the rep". You better believe they were getting in touch with me when they wanted to collect payment on the basement carpet, but they refuse to stand behind their work in my kitchen. I am unable to recommend them to anyone.