Dear Mark, I wanted to thank you for your repeated help with 'junk removal'. Before I met you, I had no idea a service such as yours even existed. As you may recall, we had numerous items to get rid of. The pile was significant but well short of needing a dumpster. You made things so easy by showing up with your staff and vehicles to cart it all away. Your service was not only exceptional, the cost was less than other disposal alternatives. I admire the effort you take to recycle where possible and to properly handle each item. You have become one of the contractors that I can refer with complete confidence. The fact that I referred you to my own parents shows the degree of respect I have for you and your company. Sincerely, Will McCarthy