I DID NOT HAVE A GOOD EXPERIENCE WITH THIS COMPANY. I FELL ON THEIR PROPERTY BECAUSE THE SIDEWALK AT THEIR MALL IS NOT MAINTAINED PROPERLY. AN OUTDOOR MALL SHOULD NOT HAVE SHALLOW POTHOLES IN THE SIDEWALK. WHEN I CONTACTED THEM TO DISCUSS MY ARM WHICH IS IN A CAST, I WAS TOLD THEY WOULD HAVE PAUL CONTACT ME AND HE NEVER DID. THEY DID SEND SOMEONE OUT YESTERDAY TO REVIEW THE VIDEOTAPE BUT IM STILL WAITING TO HEAR FROM THEM; IF I DON'T HEAR FROM THEM BY 5 P.M. I INTEND TO SUE.