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Reviews (10)
4.6
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Denise Hernandez
· Dec 29
Excellent customer service as always, It's really hard to find quick customer support in this industry and I am really not too familiar with cars so I wasn't sure which parts to get and the guys at Cobra Transmission helped me out very well, Parts were excellent quality too, thanks!
Denise Hernandez
· Dec 29
Excellent customer service as always, It's really hard to find quick customer support in this industry and I am really not too familiar with cars so I wasn't sure which parts to get and the guys at Cobra Transmission helped me out very well, Parts were excellent quality too, thanks!
Ana Rojas
· Dec 29
Really good experience , me and my Husbad were trying to get some rebuild kits for our vehicle, it was amazing the attetion they provided, they were really fast and very knowledgeable, we asked all the questions needed to be sure of the kits, since we do not know that much of vehicles. they cleared all my doubts within just a few minutes talking, I would definately will be ordering more parts when needed
Jose Rivas
· Nov 30
Great experience, great customer support, they were awesome, they were quite knowledgeable about the subject, they helped me clarify my doubts regarding which parts to buy for my vehicle, they had a lot of patience with me since I am new to the subject and there were things that I did not understand, 100% recommended
Don Fidelio
· Nov 30
What a good attention from John and Eni, my order arrived in the time they promised, there was no delay and they also helped me find the correct repair kit for my toyota land cruiser
Matias Sanabria
· Nov 26
I was in Florida and needed to find some TC parts for my father's GL350 in Texas. He gave me Cobra's phone number, I called them and I got the Chain and Bearings and when I came back home we worked on the MB. We spoke with John who seems to know a lot about those cases. I would recommend those guys if you need to know something about a Transfer Case before you buy it.
Armando Berti
· Nov 24
Cobra has been incredible when it comes to transmission parts solutions, been using them for the past few months and recommended them to my friends and they have delivered better than expected Will continue to use them and it's appreciated that they have real time customer support who are always willing to help you find the right parts for your transmission.
Teddy Greene
· Oct 27
I ordered from Cobra last month, the process was smooth and John helped me with any questions. I reached out online and the conversation extended onto the phone until I got exactly what I was looking for. It felt like an in person experience online. I will be coming back.
Feargal Harris
· Oct 27
John was so knowledgeable and helpful when I was looking for help. Would absolutely recommend buying from him.
Austin Absher
· Jan 28
I doesn't almost 600 dollars between two orders with cobra. The first order, I paid for 2nd day air. After 4 days went by, I called to find out where my parts where and they told me they hadn't shipped yet because they were still waiting for one of the items to come in even though their site said it was in stock. After my parts arrived EIGHT days later (mind you, I live within a four hour radius of them), I tore into my trans and found I needed a couple more pieces so I ordered from cobra again thinking they'd get it right the second time. I went to assemble my trans yesterday and something was off with the new input shaft I had ordered so I called them. The first CSR I talked to was great, I explained what was going on and he said he'd needed to speak to his supervisor so he put me on hold, got right back with ne and said they'd ship me the correct shaft out at no charge to just send the first one back once the second one showed up. I then asked if they'd send me the $1.99 one time use clip that I would have to take off ro re assemble the transmission again. The CSR said that would be a question for his manager who was unavailable and would call me back. The manager john a. (As his email signature states) called me right back and informed me I could either ship the first shaft back and wait for them ro receive it then they'd send me three correct one OR I could buy the correct one and send the first one back then they'd refund me but either way the return shipping was on me. I brought up ro John a. What his first csr told me and John informed me that the first guy wasn't authorized to do that even though John is who the csr put me on hold to talk to. Funny part is, I googled their new part number and found their considerably more expensive than several other sites.... my jeeps still broken, I have a useless input shaft, and now my attorney has gotten involved, all for a part that's less than 100 dollars.... HORRIBLE CUSTOMER SERVICE.