"Terrible photos and service" should be their name! We got a Groupon and went in. The person who greeted us (Amber) said the price for digital images varies and she couldn't tell us, but our photographer could. That should have been a big red flag! The shoot seemed to go most fine, then the "photographer" Chelsea took us to view the images. Out of 28, more than half were blurry. She told us she could sharpen them, then had to ask a co-worker how. She did so much my jaw line was little squares. Then she tried to sell us a digital package for $215 when there were only 10 decent photos I'd want. She said we'd save money because we'd get all 28. I said most were terrible, she said to print the ones we liked would be more. I pointed out 10x $15 is $150. I decided against getting the ones I would want and definitely against the digital package. I asked for the manager info and she said there are two named Nikki. So? I got a number for one. She finished with, "we're not the manager and prices are fixed." Really? Then why did the couple in front of us get charged more? Avoid at all costs! Update: I received a call from the manager Nikki who stated that the owner, Trent, wants to avoid negative reviews and she could sell me the digital images for half price, $107.50. If you want to avoid negative reviews, hire competent and customer focused staff and don't fleece your customers. We'll get our photos done elsewhere!