I am a nurse so it pains me to write this review. But Dr. Bankhead's office and Dr. Bankhead could really give two licks about their patients! It's frightening how little they care. My father tested positive for Covid and has multiple comormidities. We found a location for him to get monoclonal antibodies and all he needed was a a referral from his doctor. After multiple calls to the office they kept telling us we needed to wait. If you understand the situation you are aware that it is time dependent. Not only was the office staff rude but they kept putting us off. It evidently wasn't a priority for their office or the doctor. Never mind that the infusion could be life-saving. In the end the doctor chose not to write a referral even though my father has multiple comorbidities Because the clinic infusing the medication was out of network and it would be inconvenient for her to have to do all of the work for an out of network referral...and then left the office for a holiday weekend. No concern whatsoever about my father! I honestly think that this doctor and her office staff could care less if my father died. It's disgusting and I would not send anybody including my dog to this office! The final young lady that I talk to you on the phone I'm sorry I don't remember her name, she was not a nurse, and she was very kind. She gave me multiple ideas of other doctors and other clinics that might actually treat my father. Effing amazing that the doctors office is referring me out to other places because the doctor won't do her job.