About
Underground sprinkler systems for commercial and residential along with servicing and maintenance
Contact
Similar Businesses
Reviews (2)
Write a Review
3.0
2 Reviews
Anthony John
I recently had the pleasure of hiring Poseidon Irrigation Systems for the installation of a sprinkler system in my yard, and I cannot speak highly enough of their outstanding service and professionalism.
From the moment I contacted Poseidon, their team impressed me with their prompt and courteous communication. They were quick to understand my requirements and provided a comprehensive quote that fit my budget perfectly. Their pricing was not only competitive but also unbeatable compared to other companies in the area.
The installation process was handled with utmost care and expertise. The crew arrived on time, fully equipped, and got to work immediately. They demonstrated a deep understanding of irrigation systems and executed the installation seamlessly. I was particularly impressed by their attention to detail in laying out the sprinkler network, ensuring every inch of my yard received proper coverage.
Throughout the installation, the Poseidon team was courteous, respectful, and accommodating. They answered all my questions patiently and took the time to explain how the system worked, leaving me confident in managing it on my own.
Once the installation was complete, they conducted a thorough assessment to ensure everything was functioning flawlessly. They even provided valuable tips on maintenance to keep my new sprinkler system in top shape throughout the seasons.
The results are nothing short of impressive! My yard has been transformed, and my plants are thriving thanks to the efficient watering system installed by Poseidon.
In summary, if you're looking for a reliable and professional irrigation service, look no further than Poseidon Irrigation Systems. They combine exceptional service with unbeatable prices, making them the top choice in the area. I wholeheartedly recommend Poseidon to anyone in need of irrigation services - you won't be disappointed!
Thank you, Poseidon, for the fantastic experience and turning my yard into a lush green oasis!
Sincerely,
Anthony
Ripped off Customer
Beware and stay away from Poseidon Underground Irrigation Systems by all means!
This company and its owner Mr. Keith Campanella are dangerous to deal with as they may cause thousands of dollars of damages with zero responsibility and customer harassment on top of it.
First, they are badly incompetent and do not know what they are doing. Their negligence caused us $6,500 of damages and repairs + lost time and peace + son’s bedroom being unusable for 3 months. Their worker’s lack of simple common sense and straight thinking caused them to work for 3.5h, ruin our lawn, and then admit they can’t do the job. They did however charged us $200 for this useless work without blinking an eye.
Second, there is no customer service. It was impossible to get hold of the owner for weeks until I found his cell phone online; missed appointments and lost days off work; not returned calls; rude talk and chat replies.
Third, the owner Mr. Keith Campanella who makes all decisions is absolutely unwilling to take any responsibility for company’s mistakes and damages caused. Mistakes could happen but it’s all about how we deal with them. In case of Poseidon the approach is to deny everything, run away, and then intimidate the customer with fabricated bills. “Attack is the best defense” is their motto. That’s what they did to us. They completely and rudely refused to reimburse for damages. When I filed a complaint with BBB instead of working with us on resolution Mr. Campanella sent me an invoice for $323 for work that was never done with envelope postmarked 2 months past the invoice date but 2 days after BBB contacted them! Invoice was marked past due. The harassment stopped right away though when I indicated this would go to NYS Office of Attorney General's Economic Justice Division.
This is absolutely the worst company and the owner I ever dealt with! Stay away!
If Mr. Campanella replies here don’t trust him. He has a history of harassing his customers.
https://www.silive.com/news/2012/04/staten_island_attorney_is_figh.html
For reference:
The incident this review is based on happened in Summer-Fall 2019.
I do have witnesses, documents, and chat screenshots proving all my statements.
BBB complaint stays unresolved. Mr. Campanella’s response to it was nothing but an attempt to smear me and my wife.
The company claims on their website to have 75y of experience but being established in 1985. Their FB page lists founding date 1980. By googling you may find it’s established 2010 or 1980. Very fishy. I know they bought Lawn Ranger (which serviced me before) just 5y ago.
Mr. Campanella has a previous record of harassing his customers he caused damages to. I wish I knew it before so could find another company when they got my account from Lawn Ranger.
Detailed Information
- Location Typeunknown
- Opening Date2010
- Annual Revenue Estimateunknown
- SIC Code show
- Employees2 to 4
- Contactsshow
- Owner Keith Campanella
- Phone 718-874-2882
- Email [email protected]
- Fax FAX-718-317-1673
Is this your listing?
Poseidon Underground Irrgtn is an unclaimed page. Claim it for free to:
Update listing information
Respond to reviews
Add business hours, photos and much more