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Rare treat, a Cook-Out with a dining room!

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  • Mon 10:30 AM - 3:00 AM
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Reviews (1)
1.0
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Valerie Altman
· May 09
Sardis Road N, Charlotte, NC at about 530pm 5-8-22 Mother's Day in Drive thru. Waited for almost 30 min just to get to speaker to order in a line of maybe 6 cars. Car in front paid and left. I waited another couple of minutes for someone to come to speaker no one did. I thought the speaker maybe broken so i pulled up the guy opened the window. I APOLOGIZED for pulling up because i heard his voice at last minute. He said there were only two of them there. So there should not be any reason to know which person was this rude. On Mother's Day. To a Mother WITH MY TWO KIDS IN THE CAR. so once he said there were just two he said I would have to wait because some one is at the speaker. I wanted to wait my turn AT the pay window and turn my car off to save gas since i had already wasted it there waiting for over 30 minutes now. But i left and as others windows were down in the long line I let them know I would never spend a cent at a place so disrespectful. Yeah I just got off work that I went in at 645 AM. AND OFF AT 3. And my kids wanted cookout so mom wouldn't have to cook on moms day after working 5 days straight and more to come. I will post this on the reviews too. On multiple sites and higher in the company and the store manager this week... personally.! I was gonna help pay this guys hourly wage by eating here??? Hmmm Customer service is a zero. N to trust the food from this employee who obviously hates the world. No thanks. It would probably had come from the trash. But I AM happy to share my experience with others. just to get to speaker to order in a line of maybe 6 cars. Car in front paid and left. I waited another couple of minutes for someone to come to speaker no one did. I thought the speaker maybe broken so i pulled up the guy opened the window. I APOLOGIZED for pulling up because i heard his voice at last minute. He said there were only two of them there. So there should not be any reason to know which person was this rude. On Mother's Day. To a Mother WITH MY TWO KIDS IN THE CAR. so once he said there were just two he said I would have to wait because some one is at the speaker. I wanted to wait my turn AT the pay window and turn my car off to save gas since i had already wasted it there waiting for over 30 minutes now. But i left and as others windows were down in the long line I let them know I would never spend a cent at a place so disrespectful. Yeah I just got off work that I went in at 645 AM. AND OFF AT 3. And my kids wanted cookout so mom wouldn't have to cook on moms day after working 5 days straight and more to come. I will post this on the reviews too. On multiple sites and higher in the company and the store manager this week... personally.! I was gonna help pay this guys hourly wage by eating here??? Hmmm Customer service is a zero. N to trust the food from this employee who obviously hates the world. No thanks. It would probably had come from the trash. But I AM happy to share my experience with others.
Detailed Information
  • Location Typeunknown
  • Opening Date2009
  • Annual Revenue Estimateunknown
  • SIC Code show
  • Employees20 to 49
  • Contactsshow
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