Milestone Paint & Body

completing restoration of 68 Camaro. Explained to Jacob I would be moving to Florida soon and if he was interested in completing restoration vehicle would need to be delivered before I would be moving at the end of November. Jacob stated he could not begin work but could store vehicle. On 10/16/2020…

completing restoration of 68 Camaro. Explained to Jacob I would be moving to Florida soon and if he was interested in completing restoration vehicle would need to be delivered before I would be moving at the end of November. Jacob stated he could not begin work but could store vehicle. On 10/16/2020 Jacob requested a deposit of $500 to be held until delivery of vehicle. After check was written and handed over Jacob explained he would be having a Halloween party on 10/24/2020 with several hundred guests during Covid Lockdown. Delivery of vehicle would need to be made after the party. Check that was supposed to be held until delivery of vehicle was deposited on 10/21/2020 even though Milestone did not have vehicle due to their conflict. Made several attempts to contact Jacob to deliver vehicle with no response after 10/24/2020. After I moved to Florida Jacob finally contacted me on 12/21/2020 explaining he had plumbing issues in his old house and requested I bring vehicle back from Florida at my expense. When I explained this was not feasible Jacob refused to refund deposit for vehicle that was never in his possession. Have spoken to several customers about Milestone and this is a routine practice with him. I was fortunate the he did not take delivery on my Camaro. Several previous customers I spoke with said he double charged for work never performed. If you call inquiring about your vehicle he removes random parts and rolls it outside to give the appearance work is being done when it has not.