We'll used Msn logistics group to move from Indianapolis to San Antonio on 12/27. Tracy from the office was helpful and guides us along the way. Ervin and his team were amazing.we received our belongings yesterday and all got here in one piece.highly recommended

We used MSN logistics group to move us from Indianapolis to Denver on 1/3/22 Communication with Tracy was very good, movers showed up on time and finish the job in less than 3hr. Yesterday we received our belongings with no damage. Highly recommend

Our cross country move from Chicago to San Diego could not have been any worse. I can say without a doubt that MSN Logistics (Best Quality Movers) is the worst possible moving company that anyone could work with. From what I can tell, they are the same company with different names which makes it easy for them to blame the other entity for anything that goes wrong throughout the process. Their estimates for what you request to be moved are so far off that when the movers show up for pick up they immediately indicate that not everything will fit so they can extort more money from you to move everything. I watched as a mover slammed down my boy's bikes in the truck. When I asked them what that is about they told me that "he has anger issues". Maybe you should be in another line of work if you are going to destroy other's property? The movers do not take the proper inventory of what gets loaded on the truck so when your property is lost they blame you because you signed off on their chicken scratch receipt. They lost a queen sized mattress that was later found in their lost and found! They pick up your things and essentially go radio silent for weeks. If you try to get an update as to what is happening, they can't give you an answer. If you call them too many times they will block your phone number. Even though it was in the contract, the movers that delivered the items did not want to carry things in because of a flight of stairs or assemble the furniture. They drove away even though their job wasn't completed. They delivered items that did not belong to us so I feel bad for those people, but chances are they got some of our lost things. The items that did make the move were not just scratched, but chipped and gouged. Almost every piece of wood furniture was damaged. Mattresses were ripped. Glassware was shattered. A metal stand was bent and twisted. When we complained about the damage, they told us that our things were "already damaged before the move". Who spends thousands to move broken trash cross country?!! Our things couldn't have been more wrecked if we told someone to intentionally destroy them.

DO NOT choose this OUTSOURCING moving company. They are not the ones that will be moving you. The contracted movers were not careful with our belongings. They just threw stuff in boxes. We moved on the first on June. We did not receive our stuff until 28 days later!! Once we got unpacking boxes, we started to see all of the damage that had occurred in the move. So many of our belongings were broken and damaged. YOU HAVE BEEN WARNED!