Joplimo Mattress

Potential buyers beware! We recently purchased a bed from this company and about a month after owning one of their "High End" beds (the R9), we starting noticing sinking depressions that we were falling into while sleeping, which caused us to toss and turn all throughtout the night and wake up with …

Potential buyers beware! We recently purchased a bed from this company and about a month after owning one of their "High End" beds (the R9), we starting noticing sinking depressions that we were falling into while sleeping, which caused us to toss and turn all throughtout the night and wake up with major back, hip and arm pain. We can no longer sleep on our stomaches due to the lack of support and if we do end up in that position, our backs get that hyper extended feeling. We get out of bed with major lower back pain every morning. We haven't had a good nights sleep since owning this bed. We are so frustrated that we are basically stuck with this mattress and after thousands of dollars spent we still can't get a good nights sleep. We are sick we wasted our hard earned money that we had been saving for just thinking we were finally going to get a good quantity bed. Boy were we wrong! We have been in contact with the Owner of the company from the beginning of our situation. After a bit of back and forth He decided he didn't want to "mess with us" any longer...so he just started flat out ignoring our many emails, phone calls and voicemails. I guess that shows exactly what they think of their customers and their sleep comfort. They have your money, so they don't really care about your comfort or sleep after that! We asked for a refund and we were told no. We even offered to returen it for over $1,000 less than what we paid for it just trying to recop some of the cost.