Rented a stump grinder that had multiple bolts flying out of the cutting wheel. The owner blamed his employee for not doing the proper repairs. Instead of being able to rent it continuously for 4 days I had to make 7 trips to the store returning machine and also getting parts and tools. The owner attempted to charge me multiple rental fees evnthough he stated it was his employees incompetence. He then tried to charge me ( $177 +$425) over $600 for all the trips back and forth. I was originally quoted $562 for 4 full days of rental of a functional stump grinder. The employee explained that the person who previously rented the grinder was 'very hard on it' but it was repaired and good to go. After it was all said and done. I was able to grind for about 7 hours total and was forced to load and haul the 1800lb machine back and forth 3 times and make 7 trips to the store total. I spent most of my rental time wrenching on the machine and digging in the dirt for hex bolts. Very frustrating. The owner was irritated that I requested to pay less than the $600 fee and after a brief argument he decided to charge 2 fees totaling $430. I conceded to this price even though I spent most of my time on the phone with them or hauling and fixing the machine. -Ron threw his employees under the bus, He blamed an older gentleman at his store for not properly repairing. He said he didn't have the strength to tighten the bolts. I told Ron to "put on his big boy pants" and take responsibility for himself. A decent business owner would never be as unprofessional as he was. Very bad overall experience. Equipment is in bad need of proper care.