Jamey Lewchanin — Jan 25, 2020
On December 28th 2019 I had my eye exam at access eye 4516 Plank Rd, Fredericksburg, VA 22407. I had Dr. Christopher Testa which …
On December 28th 2019 I had my eye exam at access eye 4516 Plank Rd, Fredericksburg, VA 22407. I had Dr. Christopher Testa which I love as an eye Dr. and had a good working relationship with. It was determined I needed to get a slightly stronger prescription for glasses. So I was asked to meet with the glasses part of access eye, I told them I was unsure if I was going to get glasses there, they said it was ok but let's measure your Pupillary distance (PD) and pick out a pair of glasses and we will place it in my file (Later on found out not medical file but optics file). I left and did not buy any glasses. On January 9th, 2020 I went back in to get a copy of my Prescription, I noticed there was no PD # on the prescription. I asked the front desk for it and was told I could not have it, I insisted as it was a measurement just like blood pressure, oxygen level, or pulse. They had me talk with optics which also stated the same thing. I then talked to Lisa Walker who is the branch manager of the Access Eye on Plank road. Lisa Walker stated they have talked with their lawyers and they are in their legal right to withhold Pupillary distance (PD) from a patient because it is technically not a medical record. I stated that it was and Lisa state I must go to the state if I am going to try to get the record but she assured me that her lawyers would handle it. I called Va department of health (they only handle hospitals, senior care homes, & home health aids), I talked with Va department of Health professions (They only handle licensed professionals & since my doctor was not the holder of record nothing they could do), I finally went to the states attorney general office and although this does fall under their purview they can only act as a mediator with no real penalties or true rulings. Access eye on Plank road ultimately gave me my Pupillary distance (PD). On January 23rd, 2020 I received a letter to dismiss me as a patient, because I asked what was in my view a medical record, and now I have to lose my doctor as a punitive measure.
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On December 28th 2019 I had my eye exam at access eye 4516 Plank Rd, Fredericksburg, VA 22407. I had Dr. Christopher Testa which I love as an eye Dr. and had a good working relationship with. It was determined I needed to get a slightly stronger prescription for glasses. So I was asked to meet wi…
On December 28th 2019 I had my eye exam at access eye 4516 Plank Rd, Fredericksburg, VA 22407. I had Dr. Christopher Testa which I love as an eye Dr. and had a good working relationship with. It was determined I needed to get a slightly stronger prescription for glasses. So I was asked to meet with the glasses part of access eye, I told them I was unsure if I was going to get glasses there, they said it was ok but let's measure your Pupillary distance (PD) and pick out a pair of glasses and we will place it in my file (Later on found out not medical file but optics file). I left and did not buy any glasses. On January 9th, 2020 I went back in to get a copy of my Prescription, I noticed there was no PD # on the prescription. I asked the front desk for it and was told I could not have it, I insisted as it was a measurement just like blood pressure, oxygen level, or pulse. They had me talk with optics which also stated the same thing. I then talked to Lisa Walker who is the branch manager of the Access Eye on Plank road. Lisa Walker stated they have talked with their lawyers and they are in their legal right to withhold Pupillary distance (PD) from a patient because it is technically not a medical record. I stated that it was and Lisa state I must go to the state if I am going to try to get the record but she assured me that her lawyers would handle it. I called Va department of health (they only handle hospitals, senior care homes, & home health aids), I talked with Va department of Health professions (They only handle licensed professionals & since my doctor was not the holder of record nothing they could do), I finally went to the states attorney general office and although this does fall under their purview they can only act as a mediator with no real penalties or true rulings. Access eye on Plank road ultimately gave me my Pupillary distance (PD). On January 23rd, 2020 I received a letter to dismiss me as a patient, because I asked what was in my view a medical record, and now I have to lose my doctor as a punitive measure.
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